Privacy Policy

Posted 24th January 2024

The pages on the website by Creo Medical Group plc (registered in England and Wales with company registration number 10371794), whose registered address is at Creo House, Unit 2, Beaufort Park Way, Chepstow, Gwent, Wales NP16 5UH on behalf of itself and its group of companies. References to “Creo”, “Creo Medical”, “us”, “we” or “our” in this policy are reference to the relevant company in our group who is responsible for processing your data.  Creo Medical Group plc is the controller and responsible for this website.

We respect your right to privacy and will process personal information you provide only in accordance with applicable privacy laws. 

The information collected and how it is used 

We will not collect any information about individuals, except where it is specifically and knowingly provided. 

By visiting our website, our server collects some basic information such as your browser type, IP address, internet service provider’s domain name, which pages you accessed on the site, and when. Please refer to our Cookie notice for details of the cookies we use on the website. Creo Medical uses this information to provide you with and maintain the quality of the website and to analyse the use of the website in order to help guide improvements. Personally identifiable information is not automatically collected. 

If you register for our alert service or if you request product information from us, you will need to provide your name, email address, country of location and some generic information. This information will be held by Creo but will not be used for any other purpose. It will be stored securely and will not be shared with third parties. By registering for alerts, you consent to this use of your personal details for this purpose. 

Third-party use of information 

Except as described above, we will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us to ask for any such activity to stop. 

However, if a third party acquires all (or substantially all) Creo’s business and/or assets, Creo may disclose your personal information to that third party in connection with any such acquisition. Creo may also disclose your personal information where required to do so by applicable law, regulation, judicial order or direction, any governmental body or for legal enforcement purposes. 

Finally, we may collect anonymised details about visitors to the website for the purposes of aggregate statistics or reporting purposes. If we do this, no single individual will be identifiable from the anonymised details. 

International transfers 

Creo may transfer personal information that is collected from you to members of its group of companies or to third-party data processors located in countries that are outside of the European Economic Area in connection with the above purposes. Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the United Kingdom, although the collection, storage and use of your personal data will continue to be governed by this privacy policy. 


Creo takes appropriate technical and organisational measures to safeguard the personal information that you provide. However, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that the security of any personal information that you transfer over the Internet to us cannot be guaranteed. 


Your rights 

You have the following rights: 

  • the right to be provided with copies of personal information that we hold about you at any time, subject to a fee specified by law; 
  • the right to ask us to update and correct any out-of-date or incorrect personal information held about you free of charge; and 
  • the right to opt out of any marketing communications that we (or any third party to whom they have disclosed your personal information with your consent) may send you. 

If you wish to exercise any of the above rights, please write to us at the address specified above or emails us at


Third-party sites 

Our website may contain links to other websites operated by third parties. This privacy policy applies only to the personal information that we collect through the website and we are not responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.